Your privacy is important to us. We are dedicated to safeguarding and preserving your privacy and this policy provides information about the personal information we collect and the way in which we use that personal information when you use this website and communicate with us.

Your use of this website means that you agree to our Privacy Policy.

1. What information do we collect about you?
When you contact us with a view to engaging or communicating with us, you are required to provide details of your name, email address and any other relevant contact details.

2. How we use the information about you?
We use the information which you provide in order to manage your account with us. We may also use the information to email you about products, services and news which we think may be of interest to you and to notify you about any changes to our website, such as improvements or changes that may affect our service. These emails may be sent using a third party email programme. We will never sell or share your information for marketing purposes with any other company or third party.

3. Legal basis for using information
We will only use the personal information about you which we hold to the extent that the law allows us to do so. The legal basis on which we will normally use the information is as follows:
a) where we need to perform our contract with you for the provision of the services that you have requested; or
b) where we need to comply with a legal obligation.

4. Marketing and Communication
From the outset of our instruction, you are invited to say whether you would like to receive from us information about products or services which may be of interest to you. If you consent to receive such marketing information, you may opt out at a later date if you change your mind. You have the right at any time to tell us to stop sending such information to you. If you wish to do this, please notify us by sending an email or write to us, using the email or postal addresses set out below.

5. Access to your information and correction
You have the right to request a copy of the information which we hold about you. If you would like a copy of some or all of your personal information, please email us or write to us using the email or postal addresses specified below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information which you think is inaccurate.

6. Security
We have put in place appropriate physical, technical and administrative security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We will deal promptly with any suspected breach of security and will notify you and the Information Commissioner’s Office of a breach where we are legally required to do so.

7. For how long is personal information retained?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Use of Cookies
A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file. A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. It will not identify you personally as it is statistical data about our visitors and use of our site and this statistical data does not identify any personal details whatsoever. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies you may be unable to access particular parts of our website. For further information, please visit

9. Other websites
Our website contains links to other websites. This Privacy Policy only applies to our website. If you link to other websites, you should read the Privacy Policies referred to in them.

10. Changes to our Privacy Policy
We keep our Privacy Policy under regular review. Any changes or updates will be included in this Notice from time to time.

This Notice was last updated on 1 June 2020.12.

How to contact us
By email at or by post at Whistle Agency Ltd, The Pentangle, Park Street, Newbury, RG14 1EA

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